Cloudec Privacy Policy (Singapore)

Last updated: September 2026

Cloudec Pte. Ltd. (UEN 202423085E) (“Cloudec”, “we” or “us”) respects your privacy. This policy explains how we handle personal data collected through cloudec.com.sg and our business dealings. We comply with the Personal Data Protection Act 2012 (PDPA).

What we collect

Mostly business contact details: your name, job title, company, email and phone number. We collect these when you contact us, fill in a form, subscribe to updates, meet us at an event, or work with us. Our website also collects standard analytics data, such as your IP address, browser and the pages you visit. If you apply for a job, we collect your application details.

How we use it

We use your personal data, with your consent or as the PDPA otherwise allows, to respond to enquiries, provide and manage our services, send you news and insights (you can unsubscribe at any time), consider job applications, and improve our website. We don’t sell personal data. We won’t send marketing calls or text messages to numbers on the Do Not Call Registry without your clear consent.

Who we share it with

We share personal data with trusted providers that help us run our business (such as hosting, CRM, email and analytics services), our related company in Australia, and advisers or authorities where the law requires it. Some of these providers store data outside Singapore, including in Australia and other countries where they operate. When we transfer personal data overseas, we make sure it receives a standard of protection comparable to the PDPA.

Client data

When we deliver services, we may access clients’ cloud billing and usage data. We handle it under our client agreements and only to provide those services.

Cookies

Our website uses cookies to work properly and to help us understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work without them.

Security and retention

We take reasonable steps to keep your personal data secure and only keep it for as long as we need it.

Your rights and complaints

You can ask to access or correct the personal data we hold about you, withdraw your consent, or make a complaint by contacting our Data Protection Officer below. We’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Personal Data Protection Commission (pdpc.gov.sg).

Contact us

Data Protection Officer

Email: [email protected]

Address: 160 Robinson Road, #14-04, Singapore 068914

We may update this policy from time to time. The current version will always be on our website.